🔐 PRIVACY POLICY


Credit Efficiency Solutions Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are


Credit Efficiency Solutions Ltd
Registered in England & Wales
Company Number: 16883173
Registered Office: The Old Post Office, 41–43 Market Place, Chippenham, Wiltshire, SN15 3HR

Email: info@creditefficiencysolutions.co.uk


2. What Personal Data We Collect


We may collect and process the following personal data:

  • Name
  • Job title
  • Company name
  • Email address
  • Telephone number
  • Any information you choose to provide via contact forms or email correspondence


We do not knowingly collect special category personal data.


3. How We Use Your Data


We use personal data to:

  • Respond to enquiries
  • Provide consultancy services
  • Communicate about projects or services
  • Meet legal, regulatory or contractual obligations


We only process personal data where we have a lawful basis to do so.


4. Lawful Basis for Processing


Our lawful bases for processing personal data include:

  • Legitimate interests (business communication and service delivery)
  • Contractual necessity (where services are provided)
  • Legal obligation (where required by law or regulation)


5. Data Sharing


We do not sell personal data.


We may share personal data only where necessary with:

  • Professional advisers (e.g. accountants)
  • IT and website hosting providers
  • Regulatory or legal authorities where required


All third parties are required to respect the security and confidentiality of personal data.



6. Data Retention


We retain personal data only for as long as necessary for the purposes for which it was collected, including legal and regulatory requirements.


7. Data Security


We take appropriate technical and organisational measures to protect personal data, including:

  • Secure email and cloud systems
  • Access controls
  • Reputable hosting and software providers


8. Your Rights


You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request erasure of data
  • Object to processing
  • Request restriction of processing


To exercise these rights, please contact us using the details above.


9. Complaints


If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):
 https://www.ico.org.uk


10. Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page.


Last updated: December 2025